If you would like us to research a member of your family, please complete the form below. If your enquiry relates to any other aspect of museum business, please contact the museum on 01748 826561 to be directed to the relevant department.
What is the process for making an enquiry?
Once you have submitted the form below, you will receive an acknowledgement email with details of what to expect from our research service. We will make an assessment to confirm whether we can provide the information you are seeking. This assessment takes up to 30 minutes and is free of charge. If the assessment indicates that we cannot provide a response we will, where possible, advise you on alternative sources of information.
If the assessment indicates that we can provide answers, we will confirm this by email and provide a quote for the time to undertake the research. Once you have confirmed you would like to proceed, we will issue a payment request by email, in the form of a link. Please note that your research request will not begin until payment has been received. You should expect to hear back from our researcher with the completed research within 8 weeks after payment has been received.
Income from family history research helps keep our museum open. Our fees are:
- £45 up to 3 hours research
- £15 per hour for any subsequent research
If you are unsure or need assistance, please do not hesitate to contact us on 01748 826561
Information to include if you have it
The name of the person you want to research and any information you are able to provide about them. This will help us to identify the individual you are researching. The information you provide could be military service details or information about their civilian life, such as where they were born or lived, or the names of their parents.
Military service details which are useful if you have them are their regimental number, dates of service, death, enlistment, promotion, retirement, ranks held, medals (these often give details on their rim or reverse) plus any sources you have already explored.
Complete and submit the form, and we’ll be in touch.