Plan a Visit

We are open Monday to Saturday 10am to 4.30pm.  

In line with the latest Covid-19 situation, please wear a face mask whilst you are in the building.

Entry to our special exhibition, Treasures in Store, is included in admission. Museum books are available to buy online when you book tickets, or when you arrive at the museum.

The museum will close at 4.30pm on 23 December 2021 and reopen at 10am on Tuesday 1 February 2022.

Whilst the museum is shut, the museum shop will be open from 12 January 2022 on Wednesdays, Thursdays, Fridays and Saturdays from 10am to 4.30pm.


When you get here

You can pre-book museum entry, or just pop in to buy tickets.

If you have pre-booked, have your booking reference ready so we can get you straight in.

If you have installed the NHS COVID-19 contact tracing app on your mobile phone, you can scan the museum QR code to check in.

How you can help

Do not visit us if you are showing any of the symptoms of Covid-19.

Wear a face covering during your visit.

Avoid touching surfaces unnecessarily in the museum.  Use hand sanitiser before using the touchscreens.

Please note: The museum is dog friendly and fully accessible.

Thanks for supporting the museum.  Enjoy your visit, tell other people and leave us a Tripadvisor or Google review.


Getting here

Car: Richmond is just 10 minutes from the A1 and A66. The museum is in the centre of the market place.

Parking discs are available from the museum and most shops in the market place. Displaying the disc in your car gives you up to 2 hours FREE parking (8am – 6pm Monday – Saturday). There is unrestricted parking in the market place on Sundays. There are short stay and long stay car parks throughout the town.

Disabled (restricted to 3 hours) and motorcycle parking bays are available outside the museum.

Rail: The nearest railway stations are in Northallerton and Darlington.

Tours and group visits

2021 Exclusive Access Stores Tours

A unique opportunity to see behind the scenes in our stores, getting close to some of our most precious objects, many of which are never on public display due to their fragility and age.

Our Curator and Museum Director will personally select the items for each small group to interact with during their visit, giving participants a truly unique and unforgettable experience. Don’t worry if there are actually lots of you! We will manage your visit to ensure you get the small group access you need to really get the most out of your time in our stores and archive areas.

Your visit can also include refreshments – choose from tea, coffee and cake, a buffet lunch or a full Yorkshire afternoon tea in our splendid Normanby Room.

There will also be time to view the museum galleries independently; absorbing the fascinating 300 year story of this illustrious regiment as well as seeing the Treasures in Store special exhibition.

  • Store tour (no refreshments): £10 per person.
  • with tea, coffee and cake: £20
  • with buffet lunch: £30
  • with Yorkshire afternoon tea: £40

All Stores Tours booked with refreshments will also receive a copy of the Museum Book.

Contact us for more information, availability and to book your Stores Tour.

Standard guided tours, group visit sand refreshment packages are available. More details here.

Events and celebrations

The museum provides a unique setting for your event or celebration. Surround yourself with sumptuous silver, art and history by hiring The Normanby Room.

Why not consider us as a venue for your initmate celebrant-led event?

School visits

School visits take place as part of our education programme.


You can read our Accessibility Guide here.

Visiting Richmond

There’s lots to do in Richmond, the original Richmond!

Our historic Georgian market town is overlooked by an imposing Norman castle. As well as our museum, which sits in the centre of the historic cobbled market place, you can also visit The Station, The Georgian Theatre Experience and The Richmondshire Museum. There are also lots of interesting shops, galleries, pubs, cafes and a variety of scenic riverside walks. For town news and events, visit the town’s website..

We are proud to be part of a brand new touring route through the cultural and historic heart of England.

Find out more about The Explorer’s Road.


The museum is part of Richmond’s Town Ticket scheme, which gives reduced entry to Richmond’s four main attractions, including the museum, as well as discounts on eating out in the town.

Find out more and buy your Richmond Town Ticket.