We’re a hidden gem!

We’ve achieved ‘hidden gem’ status, thanks to an excellent performance during our evaluation by Visit England at the end of last year.

The accolade*, which is awarded based on a combination of factors, including customer service, collection presentation, cleanliness, and online presence, is an endorsement of an attraction’s all round quality.

“It’s a great endorsement of the team’s hard work and dedication to giving visitors an excellent experience in all areas of the museum; from the archives, the gift shop and the general information we provide to people visiting the town who pop in to find out what Richmond has to offer,” says Director and Curator, Lynda Powell.  “It’s a fabulous start to the new season.”

The museum reopened on 12 February and had a busy half term week.  The brand new special exhibition focusing on Sherlock Holmes author Sir Arthur Conan Doyle’s campaign to better protect soldiers serving in the trenches runs until 23 March.

A full programme of events, talks and activity is planned for 2018 with the centenary anniversary of the First World War a major focus for the year.

*The ‘hidden gem’ element reflects the annual number of visitors rather than the physical location of the attraction.

Find out more about Visit England’s Attraction Accolades.